On the website, enter the email address on your account and select Email me a code. Enter the six-digit code from the latest email. You do not need a password.
Check spam and confirm the address is correct. Wait for the resend timer before requesting another code. Codes expire and can only be used once. Never share a sign-in code with anyone, including support.
If you no longer have access to that mailbox, first use your email provider’s recovery process. Contact support@homv.io if you still need help. An address, a home record, or a forwarded document alone is not enough to prove account ownership; support will not simply move the account to another email.
If you previously used Apple’s Hide My Email, use the account’s relay address, not a different email that would create a separate account. You can still use Sign in with Apple in the iPhone app. If codes do not arrive at the relay address, use the iPhone app or contact support before creating another account.
The existing iPhone app may still offer password and Apple sign-in. Password recovery links already issued for that app continue to work.