Privacy Policy

Homvio is operated by Market Technologies, Inc. ("we," "us," or "our"). We are committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Homvio mobile application, web application, and related services (collectively, the "Service").

By using Homvio, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

Account Information

When you create a Homvio account, we collect your email address and the profile details you choose to provide. The website uses emailed sign-in codes. Existing password-based sign-in in the iPhone app stores passwords only in hashed form. If you use Sign in with Apple in the iPhone app, we receive the name and email address Apple shares with us, which may be a private relay address. You may optionally provide a profile photo and a phone number.

Property Data

To provide the Service, we collect information about your properties, including addresses, property type, and other details you provide. This data is essential to delivering personalized home management features.

Asset Data

We collect information about the items you add to your properties, such as appliance make and model, serial numbers, purchase dates, warranty details, maintenance records, photos, receipts, and documents you upload. We remove location metadata (such as GPS coordinates) from photos before they're stored.

Location

We use your device's location only when you choose to share it — for example, to fill in an address. Addresses you type may be sent to Google Places to suggest matches.

Payment Information

When you buy a subscription on the web, Stripe collects and processes your payment details; we don't store your full card number. If you subscribe in the iPhone app, Apple processes the purchase and tells us the status of your subscription.

Technical Data

Like most online services, our hosting and database providers record technical information when you use the Service, such as your IP address, browser or device type, operating system, app version, and the date and time of requests. We use it to operate, secure, and troubleshoot the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain the Service: To operate Homvio, deliver the features you request, process your inputs, and manage your account.
• Improve our product: To diagnose technical issues and make the Service work better for our users.
• Communicate with you: To send you service-related notifications (such as maintenance reminders and warranty expirations), respond to support inquiries, and share important updates about the Service.
• Ensure security: To detect, prevent, and address fraud, abuse, and technical issues.
• Comply with legal obligations: To fulfill our legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal data. We will never sell, rent, or trade your personal information, and we don't use it for advertising or allow third-party ad tracking.

We share your information only in the following circumstances:

• People you choose to share with: When you share a home or specific items with a service provider, realtor, property manager, family member, or buyer, they can see what you've shared — nothing more. You can revoke access at any time.
• Service providers that run Homvio: The companies listed below process data on our behalf to operate the Service. Each receives only the information it needs for its part of the Service.
• Legal requirements: We may disclose your information if required to do so by law, regulation, or legal process, or if we reasonably believe disclosure is necessary to protect the rights, property, or safety of Market Technologies, Inc., our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

4. Data Storage and Security

Your account and home data are stored on US-based servers run by Supabase. We use industry-standard encryption for data in transit and at rest, and our infrastructure providers maintain security certifications designed to protect your data.

We use access controls and monitoring to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

While we take every reasonable precaution to protect your data, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you at any time.
• Correction: You can update or correct inaccurate information directly within the app, or by contacting us.
• Deletion: You can delete your account and the data you still own on the website (Settings → Data & Privacy), in the iPhone app (Settings → Delete account), or by emailing support@homv.io. Records already transferred to another owner remain with that owner. Upon deletion, we will permanently remove your personal data from our servers within 30 days, except where we are legally required to retain it.
• Data export: You can download a copy of selected home record data from Settings → Data & Privacy. The download describes its contents and exclusions; original files must be downloaded separately. You can also request a copy of your personal data from support.
• Notifications: You can turn email and push notifications on or off in Settings → Notifications. If we send you marketing email, you can unsubscribe using the link in that email. Messages about your account and its security are still sent while your account is active.

To exercise any of these rights, contact us at support@homv.io.

6. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law. We maintain incident response procedures to detect, investigate, and respond to potential security incidents.

7. California Privacy Rights

If you are a California resident, you have the right to: request disclosure of the categories and specific pieces of personal information we collect about you; request deletion of your personal information; opt out of the sale or sharing of your personal information (Homvio does not sell or share your personal information); and not be discriminated against for exercising your privacy rights. To submit a request, contact us at support@homv.io.

8. International Users

If you are located outside the United States, please be aware that your information is processed and stored in the United States. By using Homvio, you consent to the transfer of your information to the United States. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

9. Cookies and Local Storage

Our web application uses cookies and similar technologies, such as your browser's local storage, to keep you signed in and remember your preferences. We don't use advertising or cross-site tracking cookies. See our Cookie Policy for details.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features of the Service.

10. Children's Privacy

Homvio is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take immediate steps to delete that information. If you believe a child under 13 has provided us with personal information, please contact us at support@homv.io.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, providing additional notice through the app or by email.

Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: